Quartz (Engineered Stone) is resistant to stains but spills should be cleaned as soon as possible. Liquid spills, fruits, vegetables, or other foods should be wiped up and cleaned with mild soap and warm water. A damp cloth with a small amount of non-abrasive cleaner that does not contain bleach may also be used. For stubborn or dried spills, if routine cleaning procedures do not work, use a nonabrasive cleaning pad along with common household cleaners like Formula 409 Glass and Surface Cleaner or a comparable cleaning product. Avoid using cleaning products that contain oils, powders or abrasives.
Quartz surfaces are more resistant to heat when compared to other surfacing materials, but like natural stone, quartz can be damaged by extreme temperature changes, whether prolonged or sudden. Trivets and hot pads should be used when placing hot skillets, pans, or other heat generating appliances on the surface.
Cutting directly on quartz surfaces should be avoided. Use cutting boards and take care not to drop or move heavy objects on the countertop surface.
Avoid exposing quartz to any strong chemicals and solvents. It is important to note some of these chemicals and solvents can be found in household items like paint removers, paint and stain strippers that contain trichlorethane or methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks and chemicals with high alkaline/PH levels (Oven Cleaners, Drain Openers, etc.).
For further information or assistance please contact Excel Cabinets at 801-463-3600.
Written warranty claims should be mailed to:
PO Box 71821
Salt Lake City, UT 84171-1821