Natural stone countertops may be cleaned with warm water and mild dishwashing or hand soaps. Stone soaps sold for cleaning natural stone products are also available. Too much soap can leave a film and cause streaks. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use cleaning products containing lemon, vinegar or other acids or bleaching agents. Abrasive cleaners, scouring powders or creams should not be used on natural stone surfaces.
Use coasters under all glasses, particularly those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the surface of many stones. Do not place hot items directly on the stone surface. Use trivets or mats under hot dishes and placemats under china, ceramics, silver or other objects that can scratch the surface. Always use a cutting board instead of cutting directly on the surface.
In food preparation areas, the stone will need to have a penetrating sealer applied once a year. Be sure the sealer is non-toxic and safe for use on food preparation surfaces.
If a harmful substance is spilled on the surface blot the spill with a paper towel. Flush the area with plain water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary. Deep seated or stubborn stains may require professional cleaning assistance.
For further information or assistance please contact Excel Cabinets at 801-463-3600.
Written warranty claims should be mailed to:
PO Box 71821
Salt Lake City, UT 84171-1821