To clean the surface, use a damp cloth or sponge and a mild soap or detergent. Difficult stains such as coffee or tea can be removed using a mild household cleaner/detergent and a soft bristle brush, repeating as necessary. If a stain persists, us a paste of baking soda and water and apply with a soft bristle brush. Light scrubbing for 10 to 20 strokes should remove most stains.
Although baking soda is a low abrasive, excessive scrubbing or exerting too much force could damage the decorative surface, especially if it has a gloss finish. Drain cleaners containing lye will permanently damage any Wilsonart Laminate surface. If you spill a drain cleaner, wipe it up immediately and rinse several times with water. Hair, textile and food dyes can cause permanent stains. If dye should happen to spill, wipe it up immediately with dishwashing detergent or an all-purpose cleaner.
Never place pots or dishes directly from the oven or burner on an unprotected laminate surface; such extreme heat can cause cracking or blistering. Never use your countertop as a cutting board. Knives will scratch and cut into the laminate finish. Do not work with oven cleaners on an unprotected countertop. Wipe spills away promptly and rinse several times with water. Rust removers contain harsh chemicals, which will quickly cause permanent damage. If a spill occurs, wipe off all residues immediately, wash thoroughly with soapy water and rinse several times. Toilet bowl cleaners contain harsh chemicals that can cause permanent damage. If spills occur, wipe up immediately, wash surface with soapy water and rinse several times. Steel wool and other abrasive pads will damage laminate. Don’t use them for cleaning and don’t store steel wool pads on your countertop; the metal can rust and leave stains.
Never allow water to sit on seams, or around sink cut outs or other fixtures. Standing water will cause the countertop substrate to swell causing unevenness at the seams. This is not covered by warranty. As part of on going home owner maintenance caulking is required next to walls, in the seams, around sink cut outs and other fixtures.
For further information or assistance call Excel Cabinets at 801-463-3600.
Written warranty claims should be mailed to:
PO Box 71821
Salt Lake City, UT 84171-1821